Privacy Policy

Last updated: 1 September 2026. This Privacy Policy explains how Tervorynx Ltd ("Tervorynx", "we", "us", "our") collects, uses and protects personal data in connection with the Tervorynx platform and website at tervorynx.uk.

1. Who We Are

Tervorynx Ltd is registered in England and Wales. Our registered address is 45 Holborn Viaduct, London, EC1A 2AT, United Kingdom. You can contact us by email at [email protected] or by phone at +44 20 7946 0312.

2. Data We Collect

We may collect the following categories of personal data:

  • Contact information: name and email address, provided when submitting an access request or contacting support
  • Platform usage data: records of interactions with the Tervorynx interface, submitted data and generated outputs within your session
  • Technical data: IP address, browser type, device type and pages visited, collected automatically when you use the website

3. How We Use Your Data

We use personal data for the following purposes:

  • To process and respond to access requests submitted via the Contact page
  • To provide and maintain your access to the Tervorynx platform
  • To respond to support queries and follow-up communications
  • To improve the platform interface and user experience
  • To comply with applicable legal obligations

4. Legal Basis for Processing

We process personal data on the following legal bases under applicable data protection law:

  • Contractual necessity: to fulfil access requests and provide platform services
  • Legitimate interests: to maintain and improve the platform and respond to queries
  • Legal obligation: where required to comply with applicable law

5. Data Sharing

We do not sell personal data to third parties. We may share data with trusted service providers who assist in operating the platform and website, subject to appropriate data processing agreements. We may also disclose data where required by law.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Access-request data is retained for a period of up to 24 months following the last interaction.

7. Your Rights

Subject to applicable law, you have the right to access, correct, delete or restrict the processing of your personal data. You may also object to processing or request data portability where applicable. To exercise any of these rights, please contact us at [email protected] or write to Tervorynx Ltd, 45 Holborn Viaduct, London, EC1A 2AT, United Kingdom.

8. Cookies and Tracking

The Tervorynx website may use essential cookies to support platform functionality and session management. No third-party advertising or tracking cookies are used. You can manage cookie preferences through your browser settings.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. Access to personal data is restricted to authorised personnel only.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be published on this page with the date of last update shown at the top.

11. Contact

For any questions or concerns regarding this Privacy Policy, please contact Tervorynx Ltd at [email protected] or +44 20 7946 0312, or write to us at 45 Holborn Viaduct, London, EC1A 2AT, United Kingdom.